Shipping Policy
We offer fast, reliable delivery options for both local customers and customers across Canada.
We ship across Canada using trusted delivery carriers.
Flat Rate Shipping: $9.99
Free Shipping: On orders of $75 or more before tax
Estimated Delivery Time: 2–5 business days, depending on your location Tracking information will be provided once your order has been processed and shipped.
Please note: delivery times are estimates and may vary due to carrier delays, weather, holidays, or high order volume.
Same-day local delivery is temporarily unavailable and is scheduled to resume November 1, 2026. The service operates Monday through Saturday, so the first planned delivery day is Monday, November 2.
Until then, customers can choose Standard Shipping at checkout for $9.99, with free standard shipping on orders of $75 or more before tax (where shipping is available).
Store pickup may be available at selected locations.
Pickup Fee: Free
Estimated Ready Time: Usually within 30 minutes during business hours You will receive a notification when your order is ready for pickup.
Please bring valid government-issued photo ID when picking up your order.
All vape product orders require age verification.
You must be 19 years of age or older to purchase and receive vape products. Valid government-issued photo ID may be required:
At the time of delivery
At the time of pickup
Orders cannot be released without proper age verification. We reserve the right to refuse delivery or pickup if valid ID is not provided.
Orders are processed during regular business hours.
Orders placed during business hours are usually processed the same day
Orders placed outside business hours may be processed the next business day
Processing times may vary during busy periods
Please make sure your delivery address, phone number, and contact details are correct before placing your order.
Shipments that require age verification must be received by an eligible adult. Someone 19+ must be available to receive the order.
If delivery fails because of an incorrect address, unavailable customer, missed call, or inability to verify age, the order may be returned to the store and a re-delivery fee may apply.
Available shipping and pickup methods depend on your address, product eligibility, and stock availability. Please review the options shown at checkout. Same-day local delivery is not currently offered.
If you have any questions about your order, delivery area, or pickup options, please contact our support team before placing your order.
Thank you for shopping with us.
