Vapeflix Customer Support
We're here to help
Questions about an order, delivery or a product? Our Vapeflix support team handles every request personally. Call, email or send the form below and a real person will get back to you.
- Email replies within 24 hours
- Answered by our own team
- 4 stores across Canada
Who handles your request?
Every message goes straight to the Vapeflix customer support team, not a bot or a third party. The same team looks after online orders and our stores, so one message is enough.
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Send your messageUse the form, email or phone, whichever is easiest.
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We reply within 24 hoursA support team member answers by email or phone.
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We sort it outReplacement, refund or answer. We follow up until it's fixed.
Faster help: include your order number and, for a damaged or faulty item, a photo.
Send us a message
Fields marked * are required.
Prefer to talk in person?
Call or visit any Vapeflix store. Our store staff can help with online orders too.
